Reynolds is confident that we build the best carbon rim and wheel systems in the cycling industry. All of our wheels are produced in our own facility, by our own staff, to our strict engineering specifications. Therefore, we confidently offer a lifetime warranty to the original owner of Reynolds rims.
after 2 years a 2 months I made a BIG service and the Rear Hub on the TR249 ist dead. Few days ago the same thing by my friend. Its is now changed for DT Swiss rear hub.
The wheels are otherwise great, but the Hub is a crap.
canyon Lux CF SLX9
A member of our Customer Care Team would like to help! Visit us at https://hayesbicycle.zendesk.com/hc/en-us/requests/new?ticket_form_id=360002741253
I purchase my bike specialized epic comp 2021 came with aluminium wheel roval and I'm upgrade for reynolds tr249 carbon I have the best decisions choose this wheel my reynolds very stiff smooth and so fast in acceleration I increase my speed and up the miles ride at 3 miles more in speed gauuuuu I feel very happy the customer service was excellent when I call for help about those wheel so thanks so much
hi, i want to upgrade those TR249´actually xd TR 3- 3pawl , for microspline shimano’..which freehub reference do i have to choose?
because i saw 4 or 6 pawl
Bonjour actuellement propriétaire du pare de roue TR249, je souhaite connaitre la tensions maximum sur la jante arrière
Un membre de notre équipe de service à la clientèle serait ravi de vous aider! Veuillez envoyer un e-mail à firstname.lastname@example.org. Merci.
In June 2020 I bought a Canyon Exceed CF 7 bike that came equipped with Reynolds TR 249 C wheels & per the information provided on the website for these wheels, they have the TR3 hubs installed. The wheels have been great, I haven't had a problem at all but looking at other wheels on the Hayes website, I stumbled onto the reviews for the TR309 wheels, which also have the TR3 hubs installed. After reading the reviews of the many problems that riders have had with the rear hub failing, exploding or seizing up, I am shocked that no safety precautions have been issued by Hayes/Reynolds or Canyon. I ride my Canyon Exceed quite a bit but now I question the safety of riding this bike because of the possibility of having a serious safety problem with the rear hub while riding. I will continue to ride my bike and hope I don't have any issues. One of the reviews of rear hub problems included the wheel installed on my bike, TR 249.
We are sorry to hear the concerns regarding your hubs. We take feedback we receive from our customers very seriously and will be forwarding your information to a member of our Customer Care Team to resolve directly with you.