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      Customer Reviews

      Based on 14 reviews
      21%
      (3)
      0%
      (0)
      7%
      (1)
      21%
      (3)
      50%
      (7)
      G
      G.
      Dangerous Wheels

      These wheels came with my Canyon Neuron 2020 CF 9. After one month of riding the bike, the freehub blew apart while I was riding. I sent the wheel in to Reynolds to rebuild it. They did not cover shipping to their facility although they did cover the cost of rebuilding the wheel and shipping it back to me.

      Two months later while riding my bike, the freehub on the rebuilt wheel completely locked up causing a catastrophic crash. These wheels are dangerous and should be recalled as dsut4392 suggested.

      P
      P.A.
      Cautiously optimistic

      Wheels came on a 2020 Canyon Neuron. I have 350 miles on the bike and the ride of the wheels is great, both in look and feel while on the trail. Both wheels are still true but the inner sealed bearings in the freehub body are getting rough. Lately the rear thru axle has been getting loose on the trail. During my last ride I got off and adjusted it every 10 minutes or so and I can't help but wonder if the rough bearing is playing a role in it.

      When I 1st took the cassette off to clean it, I was surprised how easily the freehub body came off. It came off by complete accident. Water and dirt is definitely able to make its way to that bearing. The outside of the bearing was dirty and felt rough. Since then I've made it a point to check it periodically.

      B
      B.
      Rearhub broke after 470km.

      Same problem as most people apparantly. After 470km the rear hub broke. Wheels came with Canyon CF Lux 8. Quit a disapppointment if you are waiting months for your new bike and after some weeks it is already out of use. :-(. It's back to canyon now.

      M
      M.
      rear bearing failed

      Like every comment here, my rear hub broke after only 400km ...
      Hayes fixed it, I hope it will be ok now ...

      M
      M.
      rear bearing failed

      Like every comment here, my rear hub broke after only 400km ...
      Hayes fixed it, I hope it will be ok now ...